We are an appointment-based barber shop and prefer our clients to make bookings in advance to ensure the time is blocked off for them. Life gets in the way sometimes, and if we have the space available we are happy to welcome walk-ins.
We ask that clients aim to arrive at least 5 minutes before their appointment is scheduled to start.
Please call us as soon as you know you will be running late. Depending on timing, this gives us the chance to reschedule your appointment if needed, and then open the spot up for other bookings.
That’s alright! Kids and hair cuts is a tricky situation, we get it. It’s loud, there’s a lot of different sensations and new people – it can be very overwhelming!
We have booster seats and a monster-themed kids cape, juice boxes, TV, and Red even has some fidget toys stashed away. If sitting with their adult will make the child more comfortable, we will cape you up as well and sit them on your lap.
However, if the child cannot calm down enough to the point where we are at risk of injuring ourselves, we will politely have to suspend service and ask that you return at a later time when the child has calmed down to continue.
Yes! Our staff works hard to provide patience and understanding to all clients who sit in our chairs. If unsure of who you feel is most suited to providing a service to your child or yourself, feel free to give us a ring or check out our Barbers page.
Our barber Red has personal experience in the realm of being neurodiverse and takes a special interest in providing the time and care needed to ensure others feel safe, heard and comfortable.
Give us a call within a week of your original appointment and we can fit you in!
For a little bit more off of the top or the fringe, or if there is something that isn’t sitting correctly, we can absolutely fix this up for you. However if there is a lot of length over the entire head that needs to be taken off due to change of mind, we will have to charge a discounted fee to cover the time taken.
If at the end of your haircut you want to change the style from what was originally agreed upon, eg., from a #1 back and sides to a skin fade, we will have to charge extra as this is taking up other appointment times and qualifies as a new haircut.
If you have the chance, that would be great! There’s nothing nicer than cutting some freshly washed hair.
We do have a basin at the shop, so please leave a note whilst booking if a wash is required so we can adjust our times.
No.
We are unable to provide services for anyone with head lice, and as such we are also unable to help in the removal of them. If we are cutting your hair and see lice, we will immediately cease the service and ask for you to return once the treatment has been completed at home.
The complete disinfection of tools and the station is an arduous task, so we please ask for you to not bring your child in if you are aware that they have a lice infestation.
Definitely! We have five talented barbers currently working at our store. If there is one you would prefer there is an option on the booking website to choose, or alternatively give us a ring and let us know on the phone so we can book accordingly.
We can, as long as it is within the scope of our abilities. We are trained as barbers and therefore focus more on shorter and more square-shaped styles. This isn’t to say that we can’t cut long hair, though!
If we don’t feel comfortable providing a service, we will let you know and are happy to recommend you to another person we feel have the ability set needed to help you out.
Absolutely! Hair is hair, and short hair isn’t just reserved for the guys! We are trained as barbers and therefore our study is focused on shorter hair styles.
However, if we feel like a style you are after is not within the our set of abilities, we will let you know and recommend other stylists who we believe will be better suited to what you’re after!
We do! Send us an email at fellownorwood@gmail.com to organise a date, times, styles and prices. Please give us as much notice as possible so that we are able to properly block off times to provide the services.